Support
people
companies
How do you ask for help?
We are always pleased to provide assistance and support to users of the site through the following communication channels:
Support email for users support@mytravelws.com
Contact us via the contact us page
We usually reply within 24 hours of receiving your message
Frequently Asked Questions
My email is inactive?
In the event that you do not receive the ticket via e-mail within 24 hours of your reservation, please contact our customer service team immediately.
I asked and didn't get a response?
Your reservation can only be confirmed after completing the electronic payment process successfully, as we will send a "Booking Confirmation" message to your email that contains:
Your reservation reference number.
Your trip details.
Electronic ticket.
Electronic invoice.
Please note that we reserve the right to cancel the reservation, refund the payment, or adjust the prices prior to issuing the ticket if necessary.
Frequently Asked Questions
How do I register as a company?
Via this link